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Responsibilities: Manage and lead the team to perform 7x24 on-site IDC presence as required by customer Cloud. Respond to incidents and execute work orders, including ad hoc tasks, in accordance with service SLA requirements. Identify potential
1. Perform 5×8 IDC (Internet Data Center) on-site duties as per Client requirements. 2. Respond to incidents and execute work orders, including temporary tasks, in accordance with service SLA requirements. 3. Be familiar with IDC environment
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