Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks
Minimum qualifications: Bachelors degree in a technical field or equivalent practical experience. 8 years of experience in data center operations or other relevant operational experience in non data center industries. 5 years of experience managing technical teams