Bedrijfsomschrijving Ontwerpen en configureren van omnichannel customer service-oplossingen. Optimaliseren van klantreizen over voice, chat, e-mail, social en messaging. Configuratie van routing, workstreams, queues en presence. Inrichten van case management, SLAs, escalaties en workflows. Creëren van agent
Overview Beheren, analyseren, troubleshooten en repareren van computersystemen, hardware en randapparatuur. Documenteren, onderhouden, upgraden of vervangen van hardware- en softwaresystemen. Ondersteunen en beheren van gebruikersaccounts, inclusief rechten, beveiliging en systeemgroepen. Responsibilities Afhandelen van binnenkomende supportverzoeken van
Company Description Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness. We provide a tailor-made response to the
Canonicals Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users. Responsibilities Recruit, motivate, mentor, and enable your team to succeed in delivering
Company Description Everience is an international consulting group delivering AI-augmented digital services. It combines expertise in digital transformation, artificial intelligence and data-based value creation, enabling companies to harness the potential of AI to support their businesses.