Bedrijfsomschrijving Ontwerpen en configureren van omnichannel customer service-oplossingen. Optimaliseren van klantreizen over voice, chat, e-mail, social en messaging. Configuratie van routing, workstreams, queues en presence. Inrichten van case management, SLAs, escalaties en workflows. Creëren van agent
Company Description About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to
The Channel Experience NL Tribe is looking for a Customer Journey Expert (CJE) for our Channels NL Area. Working in the Channels NL area within our tribe, means working in in a dynamic environment. With thousands
A rare opportunity to take real ownership in a fast-scaling European insurtech — and shape outcomes that matter. At Insify, we build insurance for entrepreneurs because we are entrepreneurs ourselves. We know what it’s like to
About the role WeTravel is hiring its first dedicated Team Lead, Solutions Engineering. This is a unique player-coach position where technical depth meets customer impact. You will own complex technical customer engagements end to end —
Als End User Management Lead ga je: Leiding geven aan en het beheren van end-user supportactiviteiten, waaronder Service Desk, Remote Support, Dispatch en TechBar services. Toezicht houden op de dagelijkse on-site operations en zorgen voor een
