Minimum qualifications: Bachelors degree in Computer Science, a related technical field, or equivalent practical experience. 8 years of experience in computing infrastructure, networking, operating systems, or hardware. 5 years of experience managing technical teams, vendor or agreement management
Key Deliverables by Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room